A second number for training clients, so your own number stays yours.
2Line.AI gives personal trainers and coaches a second phone number for clients on the phone they already carry. Mia by 2Line.AI answers during sessions, asks new leads about their goals and schedule, books intro sessions into your hours and passes same-day cancellations to you.
“Hi, you've reached Coach Jen Fitness, this is Mia. Are you interested in training, or are you a current client?”
You're mid-session with a client, and a new lead calls. Your personal number is on every flyer.
What Mia asks your callers
- Their goals
- Current or new client
- Mornings, evenings or weekends
- In-person or online
Current clients cancelling today come to you.
What a busy day looks like for a personal trainer
You're spotting a client's deadlift at 6:30 AM when your phone lights up with a new lead from your flyer at the coffee shop. Mia answers, asks about his goals and whether mornings work, and books an intro session Monday at 7 AM. Your personal number was never on the flyer, so when the lead texts again at 11 PM, it goes to your business line and your quiet hours keep it silent until morning.
A made-up example. Names and places are fictional.
How Mia handles a call for personal trainers
An example of a call to a fictional business. Mia uses your greeting, your questions and your rules, and you can take the call any time with Hand to me.
After the call: the caller gets one “what happens next” text, and you get the slip above.
The calls personal trainers get, and what Mia does with each
New lead asking how it works
Mia explains your intro session the way you taught her and books one.
Current client cancelling today
Same-day cancellations come to you.
Price for a package
She shares the package prices you taught her and can text a quote.
Online coaching question
She notes their goals and where they live, for a call back.
Gym or studio partnership
She takes the name and what they're proposing.
Supplement and app sales
Sales calls go to voicemail.
You choose when Mia answers: always, after hours, or only when you don’t pick up. Take any call yourself with Hand to me.
What to teach Mia as a personal trainer
Mia drafts this from your business name or website. Check each item, put in your own prices and rules, and change any of it later in the app.
Before your first call
- How you start new clients: intro session, assessment or consultation
- Package and session prices you share
- In-person, online or both, and where you train
- Your cancellation policy
- The hours you train clients
- Who you don't train, like certain injuries without a doctor's okay
What it costs
Say Mia answers 10 calls for you in a month, about 3 minutes each. That’s 1,530 credits. The cheapest way to cover it is two 950-credit packs ($19.99 each), $39.98 in all, on top of your plan. Your real calls will differ.
| Mia, 3 minutes | 48 × 3 = 144 credits |
|---|---|
| AI summary | 1 credit |
| “What happens next” text to the caller | 8 credits |
| Each call | 153 credits |
| 10 calls | 1,530 credits, about $39.98 in packs |
| If you answer yourself | 8 credits a minute, so a 3-minute call is 24 credits. Missed calls and ring time are free. |
Plans are $19.99 a month or $99.99 a year. Your plan’s 100 starter credits (once) cover about 2 minutes of Mia, or 12 minutes of calls you answer yourself. Credits don’t refill each month; you add a pack when you need one. See all rates.
Set up in 4 steps
- 1Pick your numberChoose from 4 local US numbers with area codes near you. It rings in the 2Line.AI app on the phone you already have.
- 2Start your plan$19.99 a month, or $99.99 a year with a 3-day free trial. Your plan starts with 100 credits, once.
- 3Teach Mia your tradeType your business name or website. Mia drafts your greeting, hours, services and prices for you to check. Tell her what counts as urgent, for example: current clients cancelling today come to you.
- 4Turn on notificationsSo you see each slip the moment a call ends, and urgent calls reach you. Then make a test call to hear Mia.
Phone and follow-up tips for personal trainers
- 1
Keep your personal number off flyers
Flyers and social posts get shared. Put your 2Line number on them, and your own number stays with friends and family.
- 2
Book the intro on the first call
A lead who books an intro has a date to show up for. Let Mia book it before they move on to the next search result.
- 3
Use quiet hours to protect early mornings
Trainers start early. Set quiet hours so late-night texts wait until you're ready.
- 4
Confirm sessions to cut no-shows
Booked sessions get a reminder text, and clients reply C or R. You'll know before you drive to the gym.
- 5
Ask for a review at a milestone
When a client hits a goal, tap Job done and they get a review request text while they're proud of the progress.
What personal trainers use most
Second phone number
2Line.AI gives you a second US phone number that rings in its own app on your iPhone or Android phone. You pick a local number in about a minute, call and text from it over Wi-Fi or mobile data, and Mia, an AI receptionist, answers the calls you miss.
Learn moreAppointment booking
Mia books appointments during the call, inside the business hours you set, and texts the caller a confirmation. Reminders go out before the visit, and customers reply C to confirm or R to reschedule.
Learn moreSpam call blocker
2Line.AI labels likely spam before your phone rings, lets you block or unblock any number in one tap, and can let Mia screen unknown callers so only real customers reach you.
Learn moreRead next
Meet Mia, the AI receptionist
What she does on a call, what she costs and how she learns your business.
Read moreHow to Get a Second Phone Number for Your Business
Four ways to get a second business phone number in the US, what each costs, and how to set one up on the phone you already have in minutes.
Read the guideHow to Keep Your Personal Number Private From Customers
Simple ways freelancers and small business owners can keep their personal cell private: a second number, caller ID, quiet hours and screening.
Read the guide2Line.AI vs Google Voice
Compare 2Line.AI and Google Voice for a business phone number: AI receptionist, appointment booking, missed-call text back, pricing and setup.
CompareQuestions
Can I stop work calls after hours?
Can clients text me?
Do I need a second phone?
Can Mia explain how my intro session works?
Can I keep my personal number on my phone too?
Can I run a separate number for online coaching?
How much does 2Line.AI cost for personal trainers?
Keep your own number to yourself.
Yearly comes with 3 days free. $19.99 a month or $99.99 a year.
Pick your number