Win more estimates while you're busy on the job site.
2Line.AI gives general contractors and remodelers a second business number on the phone they already carry, so the number on your job signs isn't your personal cell. Mia by 2Line.AI answers estimate calls while you're on site, takes the project, size, timeline and address, collects photos by text and books the estimate visit.
“Thanks for calling Oakline Builders, this is Mia. Are you planning a project or following up on one?”
You're on a job site all day, and estimates go to whoever calls back first.
What Mia asks your callers
- What the project is
- Rough size and timeline
- The property address
- Photos by text
Storm damage and active water intrusion come to you.
What a busy day looks like for a contractor
You're framing an addition in Richardson, and the nail gun is loud enough that you'd never hear the phone. A homeowner who saw your yard sign calls about a patio cover. Mia asks how big the area is and when they want to start, asks them to text photos, and books an estimate for Monday. Your personal number stays off the sign, so dinner isn't interrupted by the next lead.
A made-up example. Names and places are fictional.
How Mia handles a call for contractors
An example of a call to a fictional business. Mia uses your greeting, your questions and your rules, and you can take the call any time with Hand to me.
After the call: the caller gets one “what happens next” text, and you get the slip above.
The calls contractors get, and what Mia does with each
New project estimate
Mia takes the project type, rough size and timeline, asks for photos and books an estimate visit.
Storm damage or water getting in
Active water intrusion is on your urgent list, so she connects the caller to you.
Current client checking on progress
She notes who's calling and which job, so you can call back with an update.
Ballpark price question
If you taught her starting prices, she shares them and can text a quote. If not, she books the visit.
Subcontractor or supplier
She writes down the name, company and what they need on a slip.
Marketing and lead-gen calls
Send them to voicemail and read the transcript only if you want to.
You choose when Mia answers: always, after hours, or only when you don’t pick up. Take any call yourself with Hand to me.
What to teach Mia as a contractor
Mia drafts this from your business name or website. Check each item, put in your own prices and rules, and change any of it later in the app.
Before your first call
- The project types you take, and the ones you pass on
- Your minimum job size, if you have one
- Starting prices you're willing to say out loud
- How estimates work: free or paid, and how long the visit takes
- Urgent rules: storm damage, active leaks, a problem on a live job site
- How far you'll drive for an estimate
What it costs
Say Mia answers 15 calls for you in a month, about 4 minutes each. That’s 3,015 credits. The cheapest way to cover it is one 4,000-credit pack ($59.99), on top of your plan. Your real calls will differ.
| Mia, 4 minutes | 48 × 4 = 192 credits |
|---|---|
| AI summary | 1 credit |
| “What happens next” text to the caller | 8 credits |
| Each call | 201 credits |
| 15 calls | 3,015 credits, about $59.99 in packs |
| If you answer yourself | 8 credits a minute, so a 4-minute call is 32 credits. Missed calls and ring time are free. |
Plans are $19.99 a month or $99.99 a year. Your plan’s 100 starter credits (once) cover about 2 minutes of Mia, or 12 minutes of calls you answer yourself. Credits don’t refill each month; you add a pack when you need one. See all rates.
Set up in 4 steps
- 1Pick your numberChoose from 4 local US numbers with area codes near you. It rings in the 2Line.AI app on the phone you already have.
- 2Start your plan$19.99 a month, or $99.99 a year with a 3-day free trial. Your plan starts with 100 credits, once.
- 3Teach Mia your tradeType your business name or website. Mia drafts your greeting, hours, services and prices for you to check. Tell her what counts as urgent, for example: storm damage and active water intrusion come to you.
- 4Turn on notificationsSo you see each slip the moment a call ends, and urgent calls reach you. Then make a test call to hear Mia.
Phone and follow-up tips for contractors
- 1
Book the estimate on the first call
Homeowners planning a project often call several contractors in a row. A booked visit, even next week, gives them a reason to stop dialing.
- 2
Ask for photos before you drive out
Pictures tell you whether the job fits your crew and your schedule. Have Mia ask for them by text, and look them over before the visit.
- 3
Put the business number on everything that lasts
Yard signs and truck lettering stay up for years. Use your 2Line number on them, so the calls go to your business line, not your personal cell.
- 4
Give estimates the time they really take
If a walk-through takes 90 minutes, change the appointment length in Bookings so Mia doesn't stack visits too tight.
- 5
Ask for the review at the final walk-through
Tap Job done after the punch list is finished. The review request reaches the customer while the new space is in front of them.
What contractors use most
Business texting
2Line.AI lets you text and send pictures from your business number, registered with US carriers for business messaging. Quick actions send quotes, On my way texts with your arrival time, reminders and review requests.
Learn moreAppointment booking
Mia books appointments during the call, inside the business hours you set, and texts the caller a confirmation. Reminders go out before the visit, and customers reply C to confirm or R to reschedule.
Learn moreCall recorder
2Line.AI can record calls on your second number. Tap Record during a call and everyone on it hears “This call is now being recorded.” Each recording comes with a transcript and an AI summary, and you can trim, share or search it later. Nothing is recorded until you tap Record.
Learn moreRead next
Meet Mia, the AI receptionist
What she does on a call, what she costs and how she learns your business.
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CompareQuestions
Can I keep my personal number off job signs?
Can I record estimate calls?
Can Mia tell a real project from a tire-kicker?
Can I make estimate visits longer than an hour?
What if a past client calls about a warranty issue?
How much does 2Line.AI cost for contractors?
Stop losing calls on the job.
Yearly comes with 3 days free. $19.99 a month or $99.99 a year.
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