Lawn and landscape calls answered over the noise of the mower.
2Line.AI gives landscapers and lawn care crews a second business number on the phone they already carry. When the mower is running, Mia by 2Line.AI answers in your business name, asks weekly or one-time, lot size and address, books a quote visit and texts quotes from your price list.
“Thanks for calling Greenway Lawn and Landscape, this is Mia. Are you looking for regular service or a one-time job?”
Mowers are loud, and the calls you miss in spring are next year's customers.
What Mia asks your callers
- Weekly or one-time
- Lot size
- The address
- Best day for a quote visit
Storm cleanups and irrigation leaks come to you.
What a busy day looks like for a landscaper
It's the first warm Saturday in April, and you're on a zero-turn with ear protection on. Three homeowners call before noon. Mia takes a corner lot that wants weekly mowing, books a spring cleanup on Elm Street and hands you a sprinkler leak, because you marked irrigation leaks as urgent. At lunch you text two quotes from your price list, and one replies YES before you finish your sandwich.
A made-up example. Names and places are fictional.
How Mia handles a call for landscapers
An example of a call to a fictional business. Mia uses your greeting, your questions and your rules, and you can take the call any time with Hand to me.
After the call: the caller gets one “what happens next” text, and you get the slip above.
The calls landscapers get, and what Mia does with each
Weekly mowing
Mia asks the lot size and address and texts a quote from your price list. A YES within 7 days marks it accepted.
Spring or fall cleanup
She books a quote visit so you can see the yard before you price it.
Irrigation leak
Water running across a yard is on your urgent list, so the call comes to you.
Landscape design or new beds
She takes what they have in mind, a rough budget and photos by text for a call back.
Customer skipping a week
She notes the address and the week, so nobody mows a yard that asked to be skipped.
Equipment dealer or sales call
Dealer calls go to voicemail, and the transcript waits until you're off the mower.
You choose when Mia answers: always, after hours, or only when you don’t pick up. Take any call yourself with Hand to me.
What to teach Mia as a landscaper
Mia drafts this from your business name or website. Check each item, put in your own prices and rules, and change any of it later in the app.
Before your first call
- Weekly, every-other-week and one-time services
- Price ranges by lot size for mowing, if you share them
- Seasonal work: cleanups, aeration, mulch, leaf removal
- Urgent rules: irrigation leaks, a tree down on a house or driveway
- The streets or ZIP codes on your routes
- Whether you're taking new weekly customers this season
What it costs
Say Mia answers 20 calls for you in a month, about 3 minutes each. That’s 3,060 credits. The cheapest way to cover it is one 4,000-credit pack ($59.99), on top of your plan. Your real calls will differ.
| Mia, 3 minutes | 48 × 3 = 144 credits |
|---|---|
| AI summary | 1 credit |
| “What happens next” text to the caller | 8 credits |
| Each call | 153 credits |
| 20 calls | 3,060 credits, about $59.99 in packs |
| If you answer yourself | 8 credits a minute, so a 3-minute call is 24 credits. Missed calls and ring time are free. |
Plans are $19.99 a month or $99.99 a year. Your plan’s 100 starter credits (once) cover about 2 minutes of Mia, or 12 minutes of calls you answer yourself. Credits don’t refill each month; you add a pack when you need one. See all rates.
Set up in 4 steps
- 1Pick your numberChoose from 4 local US numbers with area codes near you. It rings in the 2Line.AI app on the phone you already have.
- 2Start your plan$19.99 a month, or $99.99 a year with a 3-day free trial. Your plan starts with 100 credits, once.
- 3Teach Mia your tradeType your business name or website. Mia drafts your greeting, hours, services and prices for you to check. Tell her what counts as urgent, for example: storm cleanups and irrigation leaks come to you.
- 4Turn on notificationsSo you see each slip the moment a call ends, and urgent calls reach you. Then make a test call to hear Mia.
Phone and follow-up tips for landscapers
- 1
Answer in spring, keep them all year
The calls in the first warm weeks become your route for the season. A quick quote by text keeps a homeowner from calling the next crew.
- 2
Look at the lot before you quote
Ask for the address on every call and check the yard on a map. Teach Mia to say prices are confirmed after a look, so nobody's surprised.
- 3
Send quotes in one sitting
Instead of calling people back from the trailer, send the day's quotes by text at lunch. Customers reply YES when they're ready.
- 4
Post before-and-after photos
Photos of a finished cleanup sell the next one. Add them to your Google Business Profile with your 2Line number, and tap Job done to ask for a review when the crew packs up.
- 5
Text before you show up
On my way sends your arrival time, which saves a call from someone wondering whether to unlock the gate or bring the dog in.
What landscapers use most
Missed call text back
When you miss a call on your 2Line number, the caller gets a text from your business within moments, so they wait for you instead of calling the next company. You write the message once, and it can include your booking link.
Learn moreAppointment booking
Mia books appointments during the call, inside the business hours you set, and texts the caller a confirmation. Reminders go out before the visit, and customers reply C to confirm or R to reschedule.
Learn moreBusiness texting
2Line.AI lets you text and send pictures from your business number, registered with US carriers for business messaging. Quick actions send quotes, On my way texts with your arrival time, reminders and review requests.
Learn moreRead next
Meet Mia, the AI receptionist
What she does on a call, what she costs and how she learns your business.
Read moreHow Contractors Can Stop Losing Jobs to Missed Calls
Practical ways plumbers, electricians, HVAC techs and other trades can answer more calls on the job: text back, AI answering, booking and follow-ups.
Read the guideAI Receptionist vs Answering Service: Which to Choose
How an AI receptionist compares to a live answering service on cost, hours, booking and caller experience, and when to choose each.
Read the guide2Line.AI vs Smith.ai
Compare 2Line.AI and Smith.ai AI receptionists: per-call vs per-minute pricing, booking, and getting a business number included.
Compare2Line.AI vs Ruby Receptionists
Ruby vs 2Line.AI: compare live virtual receptionists billed by the minute with an AI receptionist and business number in one app.
CompareQuestions
Can I text quotes?
Does it work in the field?
Can Mia tell weekly customers from one-time jobs?
Can I stop new weekly signups when my route is full?
Do my customers need an app?
How much does 2Line.AI cost for landscapers?
Stop losing calls on the job.
Yearly comes with 3 days free. $19.99 a month or $99.99 a year.
Pick your number